Overview
The KMG ITIL v3 Lifecycle Service Strategy course looks at the concept of Service Strategy as a practice and at the interfaces between Service Strategy and the other stages of the ITIL Service Lifecycle.

It covers the lifecycle aspects of Service Strategy and the management and control of the activities and techniques within the Service Strategy stage of the. The course provides the skills to leverage the Service Lifecycle as a strategic asset and offers guidance on designing, developing and implementing ITIL Service Management.

The purpose of the KMG ITIL v3 Lifecycle Service Strategy course is to obtain knowledge on ITIL concepts and terminology.It looks at activities that may be implemented to enhance the quality of IT service management within an organization and enables participants to understand the concepts, processes, functions and activities involved in Service Strategy.

	Prepare for and take the ITIL Intermediate Qualification: Service Strategy Certification Exam
	Define services and market spaces within Service Strategy
	Conduct Strategic Assessments and manage demand
	Perform Financial Management and Service Portfolio Management
	Drive strategy throughout the Service Lifecycle
	Evaluate Service Strategy using Critical Success Factors and risk assessment
Audience & Prerequisites The typical profile of participants catered to in the KMG ITIL v3 Lifecycle Service Design course is: IT operations, technical, or IT management personnel requiring more information about ITIL best practices Anyone responsible for managing, implementing, or consulting on ITIL processes within IT or in conjunction with IT To be able to take the KMG ITIL v3 Lifecycle Service Design Course, the candidate should have:
Successfully completed the ITIL v3 Foundation Certification exam. Two years of relevant IT work experience