Overview
The Application Services Library (ASL) offers a framework for the organization of Application Management. Application Management concerns the management of the control, the maintenance and innovation of applications (application programs and the database structures) which is industrially well considered.

In the Application Services Library you find:

	Generic process descriptions of all ASL processes, within it a description of the input and output of the processes, the activities within the processes, the mutual relations between the processes and the roles of persons involved (tasks, competences, responsibilities)
	Templates of important documents like annual plans, control plans, Service Level
	Agreements, files, arrangements, procedures, et cetera
	A (standard) set arrangements for reporting with examples of the numeral filling-in used for this (metrics)
Objective The KMG ASL Foundation training is geared towards enabling candidates to successfully negotiate the EXIN certification for ASL Foundation. The 2-day KMG ASL Foundation course provides full insight in process-oriented application management, based on the industry best practices for application management as has been captured in the Application Services Library (ASL) By completing the KMG ASL Foundation course, the candidates will be able to demonstrate sufficient knowledge and understanding of: The ASL context The ASL content and structure The ASL application Audience & Prerequisites The KMG ASL Foundation course is intended for people in daily practice with application management process. The typical profile of candidates opting for this course is: Application managers Functional and technical designers, Programmers, testers team project manager. The course assumes some experience in an application management environment.

Contents
The KMG ASL Foundation Training provides the participants with an in-depth coverage of the following topics:

	What is ASL?
	How does ASL relate to ITIL
	The history of ASL
	Application Support Leads/Managers
	The ASL Framework
	How does ASL fit into other management responsibilities such as network management, systems management, etc.?
	The ASL Processes
		The maintenance processes
		The enhancement and renovation processes
		The connecting processes
		The management processes
	The inputs and outputs of the ASL processes
	The activities of the ASL processes
	The roles and responsibilities of the ASL processes
	Application Cycle Management
	Organization Cycle Management
	How to implement ASL?
	Dos and Don’ts when implementing ASL
	Critical Success Factors when implementing ASL
	Lessons Learned when implementing ASL
	What is the added value of ASL for an organization and why should an organization consider implementing the best practices of ASL?
Duration The KMG ASL Foundation course is held over 2 days.