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ITIL v3 Foundation Bridge OverviewObjectiveAudience & PrerequisitesContents
 
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" The learning of new concepts & tools of 6 Sigma, the trainer him self was a great motivator"
" I liked the way trainer put across the concepts in a simple way. Also, I feel that I have gained valuable knowledge which would help me in my career ahead "
" The examples which were given in the training were very helpful and real time to understand the topic"
" Instructor was knowledgeable, conceptually strong and was able to answer our questions. It was detailed and the instructor helped us to analyze from the process point of view too."

Most of the concepts can be implemented in our workplace , instructor was good to understand our requirements and mold the training program accordingly. Instructor had excellent knowledge on the subject
" The learning of new concepts & tools of 6 Sigma, the trainer him self was a great motivator"
" I liked the way trainer put across the concepts in a simple way. Also, I feel that I have gained valuable knowledge which would help me in my career ahead "
" The examples which were given in the training were very helpful and real time to understand the topic"
" Instructor was knowledgeable, conceptually strong and was able to answer our questions. It was detailed and the instructor helped us to analyze from the process point of view too."

Most of the concepts can be implemented in our workplace , instructor was good to understand our requirements and mold the training program accordingly. Instructor had excellent knowledge on the subject
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Overview
ITIL v3 offers many improvements over the previous versions, including a focus on business and IT integration and a holistic Service Lifecycle. The KMG ITIL v3 Foundation Bridge Course focuses on the new ITIL v3 content and the major differences between ITIL v2 and v3. It offers the candidates a chance to gain the skills to take the ITIL v3 Foundation Bridge Certification Exam, offered at the end of class.

Objective
The objective of the KMG ITIL v3 Foundation Bridge Course is to enable the participants to:

Prepare for and take the ITIL v3 Foundation Bridge Certification Exam
Evaluate ITIL v3 content and identify the benefits of ITIL v3 implementation
Identify the primary differences between ITIL v2 and ITIL v3
Explain the business objectives for each phase of the ITIL v3 Service Lifecycle
Assess the main principles and models of ITIL v3 Service Management
Recognize how the ITIL v3 processes contribute to the Service Lifecycle


Audience & Prerequisites
The KMG ITIL v3 Foundation Bridge course is meant for candidates who already have the ITIL v2 Foundation Certificate and are looking to transition to ITIL v3. The successful completion of this course and the exam at the end of it is equivalent to an ITIL v3 Foundation Certificate.

The prerequisite for taking this course is that the candidate should already have successfully completed the ITIL v2 Foundation certificate.

Contents
The KMG ITIL v3 Foundation Bridge Course covers the following topics to bring the candidate up to scratch with all changes in ITIL v3 from ITIL v2:
Introduction to ITIL v3
Assessing the Service Lifecycle
Exploring the main objectives of the five core ITIL phases
Identifying key terminology
Service Strategy: Defining Objectives
Service Design: A Blueprint for Success
Service Transition: From Test to Live
Service Operations: Running Day-to-Day Operations
Identifying the Service Operation functions
Continual Service Improvement (CSI): Maintaining Momentum

Duration
The KMG ITIL v3 Foundation Bridge Course is a 2 day module.

Credits
On successful completion of the exam at the end of this course, the candidate will earn:

    0.5 ITIL Credits
 

 
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